Everyone

For coaches: getting set up

Coach accounts are invite-only. The SecondWatch team checks your law enforcement experience first.

1. Open the invite email and set a password. Then log in and turn on two-step login (it's required).
2. On your dashboard, unlock with your password. This activates your secure inbox. Officers can only book you after that, and only once you've added hours.
3. Fill in your profile: name, headline, law enforcement background, focus areas, time zone, and an optional photo.
4. Set your weekly hours and time off in your own time zone. Officers see the times in theirs.
5. Same-day requests: when an officer requests one of today's open times, you get a short email with the subject "Action needed on SecondWatch Careers". - Accept or decline it from your dashboard within 60 minutes (and no later than 15 minutes before the start). - Accepting charges the officer's card. Declining, or not replying in time, releases the hold on their card. - Keep your hours for today accurate, or block time you can't take.
6. For each booked session, paste your Teams meeting link. Use a neutral title and no attendees. Automatic Teams meetings can be switched on later.
7. Your earnings show on the dashboard. Your share is 90% (DRAFT terms).

Please read the code of conduct. Changing your password keeps your access to past conversations. Resetting a forgotten one locks them.